Booking a video therapy appointment
Booking a video therapy appointment with a Bergen and Associates therapist involves a few steps. If you have high speed internet, a videocamera built in or attached to your computer, and some headphones, it will take only a few minutes of time to learn the process. No downloading of software is required.
1. Request an appointment:
Request an appointment time with a therapist--this is done by phoning Melanie, our administrative assistant at 204-275-1045 or emailing her using the form below. Please include a brief outline of the purpose of the counselling so that we can ensure that time with an appropriate therapist is suggested (e.g. couple therapy, grief counselling, counselling for anxiety related to ___). If you prefer a particular day or time of day, or an appointment as soon as possible, please add that in the "comments" section as well. We will endeavor to provide you with the optimal therapist at a time that works for you.
2. Pay for the appointment prior to the session using the Paypal button
Once scheduled, the time with the therapist is set aside specifically for a session with you. We request payment in advance of the 60 minute session to reserve that time. The rate of $90.00 is per 60 minute session. The regular fees for
late cancellation and non-attendance apply.
3. Complete the necessary paperwork in advance.
An
intake form is available online. You can mail to the address on the left, or fax it to the office at 204-275-1045, or email the information to us at the address we provide to you when we confirm the appointment. We also have a confidentiality form for you to sign, and additional information about our services that we will send you via email prior to the first appointment.
4. Click on the link in the email invitation we send you.
Melanie, our receptionist, will spend a few minutes with you online with the program to ensure that it is working well for you, and give you a brief orientation about what you will be seeing and what you can do. She will help you work out any technical difficulties. Look for the email in your inbox that gives you the link. It will include a password for your session.
5. Begin your sessions with the therapist at the appointed time.
Any further sessions would be accessed via the same link and password. Please have a phone available to be able to speak to the therapist if, for some reason, the quality of the sound on the link is poor on that day.
