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Winnipeg Manitoba

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    A Thoughtful Look at Life

    A Thought

    "To love another person is to see the face of God". 

    Les Miserables, the Musical

    Celebrate Women!

    Today is International Women's Day, day when women are aknowledged and celebrated.  A day when the challenges faced by women in various parts of the world are highlighted.  A day to raise awareness of the courage of women, the inspiration of women, and to remember the unique qualities of women that make our world a better one.  There is growing evidence that the most effective way to make inroads into poverty, disease, sexual exploitation and violence in troubled areas of the world is to invest in educating and empowering women.  As women are able to provide for their families, they are able to establish secure bases for their sons and daughters, preparing the next generation to also grow up to raise their own families in peaceful, self-sufficient ways.

    It's having me think about ways Bergen and Associates can contribute to make the lives of families better.  While I'm thrilled with the difference we make in the lives of our clients, and I know we are helping make strong families in Winnipeg, one family at a time, it seems to me that we are all called to do something more.  To join in something bigger than ourselves, to give a hand up to someone who is otherwise beyond our reach, to do our part in bringing justice to the world.  I've done some research and I think it's about time to start makeing some decisions, so that it moves past the "thinking stage" and into an "action phase".

    I love this video for it's thought provoking, challenging message that is intended for men and women to contemplate.  Eve Ensler has earned the right to talk about what she talks about...she has spoken to women in all parts of the world, she has heard their stories, has sat with them, has understood the challenges they face.:
    I know it is a long video...many won't have time to watch the whole thing.  At 13:30 there is a really cool story of the power of reconciliation and transformation by empowering a girl. If you only have a few minutes, fast forward it to t 16:35 to listen to the poem, "I am an Emotional Creature".  Women, I think it will lift your spirits.  Men...you might understand something new and appreciate something in women that you've always been confused about!

    Celebrate your "girl cell" today! (If you watch the video, this last line will make sense).

    Celebration of Restitution

    I, like the rest of Canada, was well aware of the final day of Olympics this last weekend.  The hockey game between Canada and the US effectively shut down the country as we all joined together in watching the game, and in joyful anticipation of the eventual victory.  Wow...Sunday felt good, eh?

    But the moment that keeps coming back to me this morning as I am at the counselling office is not one at the hockey game, but one that occurred at the beginning of the closing ceremonies.

    The moment I most remember opened with humor as a mime in maintenance garb pops up from the non-functioning arm of the Olympic cauldron, and with great showmanship, connects the cord and with all the strength a mime can muster, pulls the cauldron arm up, bit by imaginary bit, into place.  (We remember how only 3 of the 4 arms arose during the Opening Ceremonies, and how the event of having 4 Canadian sporting legends light the Olympic flame together is marred when only 3 can participate.  Catriona Le May Doan just stood there not able to actively participate in the honorable task.  The others contributed and she just stood there.  It was unfortunate.)

    But on Sunday afternoon, at the closing games as the giant arm goes up, out of the ground comes Catriona Le May Doan, an Olympic superhero star that was denied her chance to contribute at the Opening Ceremony of the 2010 Olympics. And then she lights her arm of the structure that together formed the Olympic cauldron.

    I LOVED it when Catriona arose out of the ground, and she lit her arm of the cauldron.

    It was beautiful.
    It had humor to it.
    It righted a wrong.
    There was a sense of empowering justice.
    It did so without shame…the whole thing was done proudly at the Closing Ceremony.

    But it was a tangible way for the people that “blew it” on the Opening Night with the arm malfunction to express their apology. To visibly and concretely and positively make a wrong, well, to make it right. I respect that. I chucked at the moment, and smiled widely when Catriona got her moment.

    It just felt like an apology done well…it “closed the loop” to the initial error in a matter of fact way that says to the world, "We've righted a wrong". 

    Thanx, VANOC, for showing the world many good Olympics moments- in my eyes, this was one of the best!

    A Thought

    "How bold one gets when one is sure of being loved."

    Sigmund Freud

    Why don't you take the opportunity to give someone the gift of being able to be bold today?

    Living Consistently to Your Words

    What you do speaks so loud that I cannot hear what you say.

      - Ralph Waldo Emerson

    I was at a basketball game the other day (not unusual) and sitting in the bleachers (my back may never completely recover from this bleacher filled season of my life) and enjoying the game (what's not to love about watching kids enjoy themselves and visiting with parents at the same time?).  This was a particularly competitive game (though some might say they all are), and the score was close (making it all that much more interesting).  This was a long time rivalry between two neighboring schools (which meant that the enthusiasm had an even higher level than the usually high level).

    A player from the blue team fouled a player on the red team.  It meant a couple of free throws.  One of the kids rooting for the red team cheered jubilantly.  A parent from the blue team yelled over in disgust, "Don't cheer when bad things happen for the other team!"  A little later, the red team played some great defense and a blue team player double dribbled...which means the red team gets the ball.  Again, a red team fan hooted and hollered for the turnover...he was an enthusiastic child that was pumped that his team got the ball.  Once again, the blue team mom called over, "It's rude to cheer for mistakes of the other team."  I was situated in the middle between this drama...the blue team mother was sitting beside a red team mother and somewhat proudly and quite loudly proclaimed that she would never cheer for the misfortune of the other team like this boy did.  She was outraged at the poor sportsmanship.  She felt it ruined the experience for the rest of the people at the game.

    By the time she was done, I wasn't having much fun.  My stomach felt a little sick and the good time I was having was colored by her grumpiness. 

    Her loud and vocal criticism of the other team's fans--thinking how it spoiled the experience for others--well it spoiled the experience for me. 

    The red team fan was enthusiasm gone a little sideways...he didn't know his cheering could be a problem, and the puzzled and hurt look on his face when she yelled was painful to watch. So, part of me was feeling this little sick feeling, and part of me was chuckling at the irony of her actions compared to her words.

    However, it caused me to pause and wonder if my actions drown out my words and wonder if there are ways in which we each don't intend:

    • like asking someone in your life to come towards you in dialogue in a style that actually creates distance.
    • like telling your kids not to yell so much, while you yourself have a raised voice!
    • like wanting a relationship to work, hoping it will work, craving it to work, but doing nothing out of fear (and thereby looking disinterested)
    • like wanting a close relationship with someone, but until it happens, fill the time with work or with sport or with __________(fill in the blank).  Funny then, how you never quite get there.
    What signals do you send out...and are they consistent with what you say?

    Flat Tire Wisdom

    There are times when something works, but isn't a sustainable realistic solution.Think about that. 


    One of my favorite questions, which usually gets a good chuckle in therapy, is "So...how's that workin'for ya?"


    I was at Costco a few weeks ago, when a Good Samaritan passing by let me know that the passenger side rear tire was low. I don’t go around that side of the car really, and so I really appreciated his noticing and telling me.


    Well, he was being polite. It wasn’t just low, I think it was close to flat. I drove slowly and carefully to the Coop gas station close by, and they filled it up for me. They checked to make sure it had the right pressure. Let me know I should check it frequently over the next while in case it had a slow leak…the other tires had normal pressure when we made sure they were OK.


    I checked several times over the next few days and it looked OK…for a while. About 5 days later, the pressure had dropped to about a 1/3 of what it should be. Went to another gas station, and filled it up again.


    Next day…visibly lower. Looked for a gas station…and well, by now you know the drill. I did the predictable. Filled it up with air. Good to drive. Safe to drive. Good to go.


    Except this was getting to be a bit of a pain. I was starting to drive slowly by gas stations to check to see if they had an air machine. My thoughts while driving, even while listening to the news, or singing tunes, or chatting with the person beside me, frequently went to that passenger side tire. Was it low? When had I last checked? Was I being overly pessimistic and concerned? Was I being overly optimistic and had overlooked the sponginess of the tire? I started circling the car every time I got in.

    There are more and less effective ways to fix problems, and the counselling option can be initally more expensive but pay off in the long run.

    The car was safe to drive, but this was not the way to live. The tire was where it should be—it was full and operational—but the strategy I was using was costly. It increased my vigilance, created hassle as I searched for the tire guage and found a pump. It worked but it wasn’t really working.


    How well was it workin' for me?  Not so much.


    I took it in to Midas, and the great people there had it fixed in an hour. They found a nail. They patched it.  Done. 


    I might have just kept filling the tire with air when it needed it. Would’ve been cheaper financially. Would’ve been more expensive to my mental and physical health—today it’s cold—who wants to be filling tires in this weather! 


    By now, you get that this isn’t really about tires.


    I work with couples who have been filling the air in the tires of their marriage desperately…trying to make the car move forward safely, but at great personal cost. It’s not easy to address a marital flat tire with bandaids, though I’ve heard stories of people trying…and putting in a ton of effort for not-a-lot of results.

    • A husband sees his wife is disgruntled and so starts working hard to bring in more income—take the financial stress off to make her happier. It sorta works…she’s happy when she gets new shoes, or buys the new sofa, but then the disgruntlement returns…

    • A wife sees her husband pulling away and is distant. She buys a new negligee, gets a babysitter, and gives him a night he won’t soon forget. He likes it…a lot…but it doesn’t last.

    I’ve worked with individuals too, who solve slow leaks in the tires of the lives in ways other than finding the leak. They bump along with a strategy that makes it better for a bit…

    • go shopping,

    • go on-line to a porn site,

    • drink too much,

    • or _____________ (filling the blank)

    but ultimately leaves them feeling lonely and empty…and back where they started…the tire of life is still flat.


    One of the things that has been more gratifiying than anything as a therapist is to work with someone who recognizes that

    A) there is a problem, and

    B) that the strategies they have used to address the problem aren’t effective, and

    C) are looking for creative and original solutions that don’t provide a temporary reprieve from the problem, but actually remove the issue as something that is creating them distress.


    To watch a person discover the strategy that is has long term satisfaction is, well, is FUN!! I love my job at those moments. The patch cost $22...the air was free.  In the long run, when I measure my quality of life, the patch was immeasurably cheaper. Sure, that solution costs some in dollars if you’re going to see a therapist, but think of the way a person can relax, and er, stop spinning their tires and get moving (sorry, pun was intended!).


    An Apology to Learn From

    Take a page from Tiger’s playbook on this one.

    I was able to see Tiger Wood’s apology on TV the other day. I, along with millions of others, were curious about what he would say. The general consensus before hand was that it would be very very short, cryptic and dissatisfying in not addressing  the obvious issues. It was none of those. I had tears in my eyes as I watched him read his statement. The men and women that I have known that have been cheated on, and long to hear an apology from someone who has hurt them to the core of their sould, heard what an apology sounds like.

     Afterwards, the commentators, being professional skeptics, were quick to point out that Tiger Woods has “people” who know how to write well and would have prepared his speech for him, whose jobs it is to “spin” events in his events, and are intent on restoring his public image to maximize his sponsorship and earning potential. Yup, all that might be true.

     But there was one man standing lonely behind the podium the other day as he shared his statement. He was alone and exposed his jugular as he accepted responsibility for his behavior and expressed regret. He realizes he has to atone for his actions. Somebody may have helped him figure out what to say…but he alone said them. He owned them…and these are not easy words to own. For a guy who has felt entitled, he ate a huge piece of humble pie. Man, he ate the whole pie.

     I know he was criticized for sticking too closely to his notes, or for being too unemotional, or too emotional in certain parts. You try admitting you’ve screwed up in front of cameras, close family and friends, after 6 weeks of treatment. I don’t pretend to know what is going on with Tiger Woods, but I do know the effort that is required for others like him that I have worked with…to “man up” and take responsibility for behavior. That’s not easy. It’s an important step, but far from easy. Hard, excrutiatingly hard.


    Excerpts from the transcript of what he said.

     …Now every one of you has good reason to be critical of me. I want to say to each of you, simply and directly, I am deeply sorry for my irresponsible and selfish behavior I engaged in.

    I know people want to find out how I could be so selfish and so foolish. People want to know how I could have done these things to my wife, Elin, and to my children. And while I have always tried to be a private person, there are some things I want to say.

    Elin and I have started the process of discussing the damage caused by my behavior. As Elin pointed out to me, my real apology to her will not come in the form of words; it will come from my behavior over time. We have a lot to discuss; however, what we say to each other will remain between the two of us....

    But still, I know I have bitterly disappointed all of you. I have made you question who I am and how I could have done the things I did. I am embarrassed that I have put you in this position.

    For all that I have done, I am so sorry....

    The issue involved here was my repeated irresponsible behavior. I was unfaithful. I had affairs. I cheated. What I did is not acceptable, and I am the only person to blame.

    I stopped living by the core values that I was taught to believe in. I knew my actions were wrong, but I convinced myself that normal rules didn't apply. I never thought about who I was hurting. Instead, I thought only about myself. I ran straight through the boundaries that a married couple should live by. I thought I could get away with whatever I wanted to. I felt that I had worked hard my entire life and deserved to enjoy all the temptations around me. I felt I was entitled. Thanks to money and fame, I didn't have to go far to find them.

    I was wrong. I was foolish. I don't get to play by different rules. The same boundaries that apply to everyone apply to me. I brought this shame on myself. I hurt my wife, my kids, my mother, my wife's family, my friends, my foundation and kids all around the world who admired me.

    I've had a lot of time to think about what I've done. My failures have made me look at myself in a way I never wanted to before. It's now up to me to make amends and that starts by never repeating the mistakes I've made. It's up to me to start living a life of integrity.

    I once heard, and I believe it's true, it's not what you achieve in life that matters; it's what you overcome. Achievements on the golf course are only part of setting an example. Character and decency are what really count....

    It's hard to admit that I need help, but I do. For 45 days from the end of December to early February, I was in inpatient therapy receiving guidance for the issues I'm facing. I have a long way to go. But I've taken my first steps in the right direction.

    As I proceed, I understand people have questions. I understand the press wants to ask me for the details and the times I was unfaithful. I understand people want to know whether Elin and I will remain together. Please know that as far as I'm concerned, every one of these questions and answers is a matter between Elin and me. These are issues between a husband and a wife....

    I recognize I have brought this on myself, and I know above all I am the one who needs to change. I owe it to my family to become a better person. I owe it to those closest to me to become a better man. That's where my focus will be....

    In therapy, I've learned the importance of looking at my spiritual life and keeping in balance with my professional life. I need to regain my balance and be centered so I can save the things that are most important to me -- my marriage and my children.

    That also means relying on others for help. I've learned to seek support from my peers in therapy, and I hope someday to return that support to others who are seeking help....

    Today, I want to ask for your help. I ask you to find room in your heart to one day believe in me again.

    A few things I honor in his apology:

    • He acknowledges his responsibility and lack of insight into his prior behavior, without excuses. I expect that there are some circumstances that led to this situation, but he doesn’t dilute his apology with those today. There are rumors of a family history of infidelity, which can really mess with a person’s head, but he doesn’t talk about that…that would take away from the core message he is transmitting
    • He provides appropriate disclosure. He let us know he blew it in the fidelity department…the tabloids who sell magazine would, of course, disagree, but that is all that the public need to know. He’s right that the other details would be something that would be processed at a couple level. In general, friends and family don’t benefit from knowing details. He establishes appropriate boundaries
    • He recognizes that though a verbal apology to his wife is important, it pales in comparison to what his actions will tell her in the future. He recognizes that there will be a level of accountability and proving his commitment to her over time. He seemingly gets that she will need to see him being faithful for a goodly long time before she can trust him. Integrity over the long haul will be what is effective in restoring any level of trust.
    • He recognizes that his apology does not “seal the deal” and make it all better.  Reconciliation is still something that needs to be negotiated and sorted through as a couple. 
    • He is willing to get the help he needs to do the work he needs to do, to be the kind of person he wants to be for himself and for his wife.
    • He recognizes that doing “head work” is only part of the process. He is relying on his faith and spiritual growth to do some serious “heart work” too.

     There may have been a great deal of help and strategizing that Tiger Woods had to prepare his statement. Or he may have sat down and hammered it out on his own or with the help of his therapist. Who knows. Does it matter? Whatever was said were words he chose to say and he owned them that day.I don’t know what will happen to Tiger Wood’s marriage, his business dealings, or his golf career. On Friday, all of that didn’t matter. 

       
    • On Friday, he gave the world an example of what a seriously effective apology looks like. 
    • On Friday, I suspect there were cheated women and men all over TV land that had tears streaming down their faces, hearing words that felt “right”, hearing words that they have longed to hear from an unfaithful partner, feeling understood by a man they will never meet in a way they were not understood by their partner.
    • On Friday, I hope there were some unfaithful women and men who heard Tiger’s apology and felt like he was a couple steps ahead of where they need to be, and resolved to stop fooling themselves and start living in the real world, where infidelity is not OK, where it is excruciatingly painful.
    Tiger, thank you for the way in which you modelled an apology for your damaging and destructive behavior.  I suspect that many will never know how much it cost you personally to do what you did.  I'm hoping that we will not also be able to understand the level of healing that was possible by the insights and actions as a result of the soul work you have done in therapy. 

    I, for one, respect what you did on Friday.

    A Snowy Oasis

    Today I played hooky.

    I didn't go into the office today.  I did a couple of hours of work at home, but mostly, I played.

    It was fun.  Fun.  I had a chance to be silly today, to laugh, to enjoy family, to sit in the quiet and feel the sun on my face.  To be doing nothing and to enjoy it, without pressure that I should get to the next task.

    Sometimes too much of a good thing is too much.

    There is much in my life is good.  I love my work, both at the counselling office and at the university.  No complaints about all the neat people I get to talk with, the collaboration I have with colleagues and clients.  Work is not a chore.

    I love my family too.  We have great times, and I enjoy helping them be successful.

    It's just that there isn't a lot of time that isn't accounted for.  It's always racing to finish one thing to get onto the next.  When I can do two things at once, I do.

    But today, me and mine checked out of life for the day.  I went for tea with a good friend and we laughed and enjoyed each other's company.  I heard about her life and she mine.  Watched some Olympics.  Went for brunch...strawberries and chocolate hazelnut spread in a crepe at Cora's was a lovely decadence.  We tried to set new records for successful creamer flipping...I think I've done it 8 times before, and the record was only 5 today, but not from lack of effort.  (I never got above 2 today).

    Then we went skating on the river at the Forks.  The sun was out, the ice was crisp and hard, and the skating divine.  People were in a good mood.  We tried out just about every warm up shack on the river (and admired them) to see what it felt like.  Sometimes we skated together, other times I was alone.  Time to contemplate, breath, enjoy.  We giggled at the one shack at the end of the trail.  It was a three walled shack...one of the walls had a door on it...locked.  What is the purpose of a locked door on a shack that has one wall open?

    Checked out the ice path, the snowboarders, and I sat in the sun while the others checked out the skate park.  I wasn't doing anything, and was enjoying not doing anything...not feeling a pressure to be finding something to do.  There's something about stopping, finding a quiet time in a busy season and enjoying each other.

    Capped off the afternoon with a familiar treat remembered from the summertime...deep fried Mars bars.  Yum.

    In the busy-ness of life this winter, as full as it is of good things, I will remember today as a large deposit in the bank account of family mental health.  Ahhh....feelin' good.

    I'll be charged up and ready to attack the regular schedule with vigor.  Sometimes until we make a point of it, we forget how valuable recharging is.

    Restrained, Wise Compassion

    It was 20 years ago this week that Nelson Mandela was released from prison. I enjoyed hearing the retrospectives of that time on the radio this week, and so I was extra motivated to find a window of time to go see the movie, Invictus on Friday.  Really glad I did.
    Nelson Mandela demonstrates the ability to calm himself and choose graciousness to rebuild relationships.

    I'm not much a fan of rugby...a wild and painful-looking sport. But I was captivated by how Nelson Mandela used the processing of the sport as a means to unify two factions with a long and violent history filled with pain and injustice.  He is able to convince those around him to respond with compassion rather than retaliation...allowing opportunities for healing and unification.

    As a therapist, the highlight of the movie was the scene immediately after the black South Africans unanimously agreed to abandon the "Springboks" name and the green and yellow colors of the national team in moving forward.  They want a fresh start with identifying the national team as "Proteas", something the other national teams were doing. Nelson Mandela comes to their meeting, and at huge political risk, challenges them to reconsider.  He agrees that he, too, used to cheer against the Springboks, a sign of white minority rule, when he was in prison.  He would cheer for the opposing team, no matter who they were, because the South African Springboks were playing for the minority oppressors.  He reminds them, that now, with a united South Africa, that all of South Africa is on one team.  He reminds them of the importance and significance of the "Springbok" name and colors to the people who were once their enemies, and with whom they are now working to somehow create a new unified country.  Nelson challenges them to be gracious and extend the ability to keep the name, to not strip the team and its supporters of what is important and familiar.  He encourages this decision as one that is important to demonstrate that tolerance, cooperation and respect are being extended by the black South AFfrican community...to not return oppression with further oppression.

    His motion wins, narrowly.

    He is able to convince people to not retaliate.  I remember Tevye saying in Fiddler on the Roof, "if everyone takes an eye for an eye and a tooth for a tooth, then the whole world will be eyeless and toothless."  The black African community chose to take the high road and extend grace.

    The movie goes on, demonstrating (I suspect with some liberties with regards to historical accuracy as most movies generally do) how attitudes are slowly changed, and the country becomes united as the team strives to win the world cup.  At one point, Nelson Mandela and the captain of the rugby team have tea.  On the way to the meeting, the captain asks the security guard what kind of man Nelson Mandela is. The security guard comments that with previous governments, his job as security was to be invisible.  With Nelson Mandela, he is not invisible...Mandela and he talk, and when Mandela finds out what his favorite sweets are, the security guard receives some as a gift when Mandela returns from overseas.  "With Mandela, no one is invisible."  Mandela is respectful to all, and chooses to look beyond his years of imprisonment, to establish a new culture of working together.  He lives out his challenge to the community on a personal leve.

    Mandela has the ability to center himself, regulate his reactions, and choose to respond in a way that allows communication that ultimately works for the greater good.  He doesn't ignore the history of oppression and injustice, but neither does he allow it to destroy the current potential for rebuilding.

    Seems to me that if you are in a relationship that feels painful, and your first instinct is to retaliate, it might be a good idea to challenge yourself to view Invictus before you make a decision.  I know I'll be thinking about this one for a while.  Thank you, Nelson Mandela, for your example of peace making.

    The Connection

    My computer is down...I'm struggling not to feel like I have lost my right arm and am working to get proper perspective on things.  I use it to communicate with so many personally, at the counselling office, and at the university.  I use it to remind me of what is coming up next, and what I have to get ready for.  I use it to prepare documents, and generally get my work done. I'm feeling a little lost.

    My computer is actually able to work well...except it can't right now.  Let me explain.

    I'm not computer savvy, but it isn't rocket science to notice that my battery wasn't recharging when I plugged the computer in to charge.  I assumed it was the cord.  The cord must be broken.

    So I borrowed Melanie, the receptionist's cord to charge it until I could go get a new cord.

    It wasn't the cord.  Hers cord didn't work either--on my computer.  Worked fine with her computer.  Ouch.

    So, I asked a colleague.  He assumed it must be the battery.  If its not the cord, it must be the battery, right?

    Wrong.  Not the battery.  In a jiffy he loaded some software to check the battery, and it is working fine.

    The geniuses at the Genius Bar at the Apple Store found the problem. (Confident bunch at the Apple Store to call themselves geniuses.  Just saying.)  It is the connection between the cord and the computer that isn't working...so I wait for a logic board. (They tell me they are working hard to get this fast...it seems they were quite familiar with the slightly wild look that can appear in someone's eyes when they find out that a computer isn't operational, and are quite calmly reassuring they will expedite things--I'm sure they spend their days calming the anxieties of frantic people--maybe even tell each person that they are taking their situation very seriously to fix it ASAP--good on them.  They understand the importance of reassurance)**

    The cord works, the battery works...the main guts of the computer works.  But the connection between the parts is interrupted, and the whole thing doesn't work.  Reminds me of some couples I've worked with.

    She's a wonderful person and wants it to work.  He's a great guy and works at it too.  But the connection between the two of them is interrupted, and the whole thing just goes sideways. 

    Or backwards.

    Or downhill.

    And it hurts when something that used to be as meaningful and purposeful as a right arm, now feels worse than useless.

    It was my default to blame the cord or the battery--didn't it make sense that the problem would be at one end or the other. (I didn't know there was a middle!)  Not unlike couples, who, when there is a problem blame the other for the problems...they don't often realize that there is a middle--an intangible but vitally important connection that needs maintaining, attention, and sometimes, repair.

    When there is a problem, it's easy to blame the other...you know you are trying hard.  You know you are not trying to create problems.  You know you are well intentioned...so it's default to assume when there are problems to think responsibility lies with the other end of the relationship.

    How is the logic board of your marriage? (Did you even know you had a logic-board equivalent in your couple relationship?)  Rather than point your finger at your partner, why don't both of you take a deep breath, calm yourselves and look at the connection that exists between the two of you? (And if you need some extra help, please call a therapist in your area).

    And, if you sent me an email in the last day or two, please know that I'll get caught up as soon as the connection is fully operational again! ;)


    **The Mac people really live up to their word.  They had it ready sooner than I expected and it's working great.  Connection repaired!

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