P: 204-275-1045
F: 204-475-7553
Main location
105-1483 Pembina HIghway
Winnipeg Manitoba,

2nd office:
B100-143 Smith Street
Winnipeg Manitoba

Follow carolynbergen on Twitter



Topic: Couples

Stayin Together 101 Part 2

Contempt is the sulfuric acid of love

John Gottman

Contempt...think about it.

The power of contempt to corrupt and destroy a marriage.
  • not giving the other the benefit of the doubt
  • labelling the other's character as the problem, rather than their behavior
  • believing they want the worst for you...trusting that their behavior is all about making you miserable
I've worked with a lot of couples...and often a lot of the work is defusing the relationship to reduce contempt...rather than assuming bad things about the other person, realizing that difficult behaviors come out of pain and distress and insecurity.  Having discussion turn into curiosity, desire to understand with constructive efforts to create dialogue where the other feels heard and a gentle persistent request to feel heard oneself...well...getting there tranforms the relationship.

Today's action:  Do a contempt check...on YOURSELF in this relationship.  Can you dare to ask your partner if they have experienced your contempt in the last day, or the last week?  Can you risk asking your spouse what happens when you approach him/her in a contemptuous spirit? 

Staying Together 101

It's a myth that if you solve all of your problems you'll automatically be happy. We need to teach couples they will never solve most of their problems

John Gottman
John Gottman is a researcher/teacher/therapist that knows his stuff.  He has researched many couples over many circumstances over many years.  When he says something about what makes a marriage relationship work or not work, people listen.  His stuff is respected for its scientific rigor.

He is clear that conflicts...problems in a relationship...are inevitable, and can very much be a part of all marriages: good ones, excellent ones, mediocre ones, and lousy, terrible ones.  Conflict itself is NOT a predictor of divorce.

HOW the conflict is addressed, is the critical factor.

I'm gonna be posting a few of his videos over the next few days. LIttle pearls of wisdom that can have you do a bit of a check up on your marriage.


Today's question:  How much do you (you, yourself, singular) attack your partner when the discussion begins on a topic on which you disagree?  What is your approach at the very beginning of an argument?

Notice I did not ask about the couple relationship, or your partner's level of attack.  Your spouse is responsible for his/her behavior.  After viewing this video, the temptation will be to criticize your spouse's conflict style, with noticing how attacking or defensive s/he is. The irony of the temptation of starting with criticizing your spouse on this, is that you have just done the very thing the video warns against...telling the other person, "The problem is really YOU"...you have just done something that is a poor predictor for the outcome of a relationship.

Today's action:  be curious about yourself.  Notice what happens inside of you when there is a moment of conflict in your marriage.  Does your heart rate change?  Does your stomach get a twinge? Do you take care of those feelings by defending yourself and letting the other person know they are wrong? Do you make keeping yourself protected/defended/safe at a moment of disagreement a more important priority in that moment than having your spouse feel loved/heard/cared for/safe?

What happens if you take a deep breath, and after a moment say, "Tell me more about what's bothering you, honey?" or "Can we talk about this, because our perspectives are really different" or  even, "I'm surprised that you're feeling that way.  I'm gonna try hard to not get defensive right now...though that is difficult.  Can you say more so I can understand your perspective...cuz what you just said has me wanting to yell and defend, but I'm gonna try and listen rather"

Watch. Notice.  Be curious.  Listen to the inside of you.  Listen thoughtfully and carefully to the other.  Imagine where his/her comment comes from...and imagine what it might be about.

Relational Compensation...A Painful Balance

So...what happens when you put a cold mama and a hot junior tribe member in a Honda?

Nope, this is not the beginning of some corny joke.

It's life in my household.  A coupla times in the last coupla weeks, I found myself in a situation where I am running around doing errands, in and out of the car in the fresh (read: COLD) spring air.  All that in and out when it is snowing and raining and blowing crisp (read: freezing) air about means that I get chilled (read: frozen!)

And then I pick up a junior tribe member (JTM), fresh from running around in a gym for 2 hours. He’s roasting…radiating heat (read: not-fresh-sneaker smell). The underside of his hair is damp, his face is flushed, and he’s warm…really warm…uncomfortably so, really.

Picture the two of us in the same vehicle, inches away from the other. I’m driving, I’ve been in the vehicle, and I’ve already adjusted the air temperature on the drive over…fairly warm and moderate rate of fan. It’s got the potential to get me comfortably, and likely thaw my toes…with time.

We haven’t got time. JTM feels the car heat amping up his own already steaming body. So…as we talk about the gym and the errands, without saying anything, he opens his window a few inches…letting the fresh (read: cold) air wash over his glowing brow, beginning to cool him.

This cold air blasts not just the over-heated (him) but the underheated (me). It gets colder…we’re still talking about the latest antics of the athletes during the drills and enjoying the day…and my hand quite naturally closes in on the dial to turn up the heat and the fan rate to warm the air.

The car does not have dual side controls…what the air temperature is on the driver’s side is also the air blowing through the vents on the passenger side. What happens…you guessed it…the window opens further...just a few more inches.

Within minutes, without any discussion, there has been a silent, elaborate temperature dance…with the end result being that the car is blasting hot air at full blast while simultaneously being wind whipped with frigid air through the passenger side window which is now completely open.

Relationships can involve an elaborate dance of extreme responses that may benefit from counselling to break ugly patterns and dysfunctional cycles which can be processed at Bergen and Associates Counseling

Sorta hilarious once we noticed…but not comfortable for either of us. Each one compensating for the adjustments of the other, with the internal weather conditions getting gradually more and more extreme…and while each of us was adjusting in an attempt to improve conditions…let’s just say…well…our efforts were individually and collectively unsuccessful.

Counterbalancing another’s actions by equal and opposite reactions is a solution of sorts…but it is an awkward and difficult-to-sustain strategy. Rather like two people standing precariously in a canoe…when one leans one way, the other leans in the opposite direction and the other responds…until both are barely hanging on. The canoe stays balanced…but at a huge price.

  • Like parents…when A is so lenient to the child, B feels the need to be stricter, and so A becomes more lenient to compensate, and so B reacts with further rigidity…and so on, and so on.
  • Like partners….A feels the other is passive and so yells at other with a bit of an edge to “poke” B to respond. B can sense the escalation, and doesn’t like where this is going, so takes a deep breath, and further retreats to avoid a blowout. A sees the withdrawal and so feels even more responsible for making something happen, and so goes after B with a stronger reaction. B senses further escalation and so…well, you know the drill by now.

So…in the middle of this silent crazy dance JTM and I were having, we suddenly looked at each other and laughed. I made the first move…and told him I’d turn the heat down, if he would roll up the window. I knew it wasn’t going to be as warm as I wanted it, and I think he knew it wasn’t going to be as cold (read: freezing) as he wanted it, but we both knew that if we tolerated something somewhere in the middle, we’d both enjoy the ride a whole lot more than these swirling waves of hot and freezing gales that had been blowing simultaneously around the vehicle. It may not have been my perfect temperature, but I had a satisfaction in knowing that some of my discomfort contributed to his ability to tolerate the ride better.

Look for the patterns in your relationships…notice what the other does and how you might balance that off…and then how the other

What's your Partner's Love Language?

How can you best love your partner?  What turns his crank?  What makes her feel special and cared for?

Funny that we often assume we know how to love another...it's easy.  We love others in ways we know it is meaningful to be loved.  Heh heh...if a wife likes gifts, she assumes her husband must too.  If he knows that he craves being close with her physically, he "knows" that is how best to have her feel close to him.

So...what to do?

Here's something that's sorta fun, and I think, surprisingly helpful and insightful.  The widget shows twice...don't know why, but consider it double the fun!:
 
 
Try it...and ask your spouse to try it.  Find out his/her results.  Compare your "love language" preferences over a cup of tea or a glass of wine and discover something about each other in a way that will allow you to better be able to have your spouse know of your love and care.

Love's a function of connection, not communication

Poor communication doesn't disconnect souls

It's the disconnected souls who poorly communicate.

Ann Voskamp

Came across this line today in a blog posting that kinda took my breath away in its simple, painful beauty.  A little more of it:

He lays his hand on my bare shoulder.

Water drips from the tips of strands tousled and tucked and a rivulet runs down the small of my back.

He kisses me dry.

“I have no idea what to wear.” I’m paying him no mind, standing before the closet with my towel, mumbling words. Hangers clatter.

“What  you’re wearing is pretty beautiful.” His stubble finds the curve of my neck.

“No…” I laugh, embarrassed, try to squirm out of those arms wrapped around, reach for a dress at the back, stretch far away. “Don’t be silly…. I just need something simple….”

I can feel him still, arms around me, tensed, steady. I know. What words will now come. I close my eyes in the waiting. He says them slow, low, and they run down my spine…

“When I tell you that you are beautiful…”

His hands on my shoulder, he turns me, and I can’t look, too ashamed.

“You said you’d hear me.”

“Yes… I remember. What you said, how I could be a better wife.” Deep breath, open eyes, open heart. I look into his, faces naked before each other.

“I know…. When you say I’m beautiful…. I’m to believe it. Receive your love.”

This is always the hardest.

We lean and our foreheads touch, breath mingling. We’ve only found this place through a trail of years.

Rarely do I want to receive love just as it comes, soundless rain in late April light. Love falls softly; it cannot be forced.

Couples come to therapy to improve communication when what they really need is to improve the connection. Bergen and Associates works to improve the connections between couples.

 

Beautiful, isn't it?  It's plaintive and sad.  Hesitant but warm. Wanting to protect self--battling with wanting to connect.  Wanting to receive--but hesitant to trust and believe.

I've always thought that it was as useless to teach communication skills to couples as it is to teach the Canada Food Guide to someone who wants to lose weight.   Few people who desire weight loss need to learn about nutrition...many can describe calorie counts and fat content as effectively as any dietician.  Many couples who come for "communication skills" are expert communicators in the rest of their lives...but they notice they can't communicate with their spouse.

It's about the connection between souls.  Communication happens if a couple is connected.  Things like

  • shame,
  • guilt
  • fear
  • anger
interfere with the connection...and impact the communication.

Look at the connection...look at what gets in the way of connection...a candid, honest, vulnerable, scary look at what inside of you interferes with the connection.


 


The trust bucket

Relationships are a marathon, not a sprint.

When trust has been broken, it is re-earned one tiny action-that-merits-trust after another, like drops of water slowly filling the trust pail. 
  • When names have been called, and tempters have been short it takes repeated conversations over time that are calm and respectful that has a person gradually begin to know that being shamed and ridiculed is not something that will occur.
  • When a person has felt minimized and ignored, it takes repeated experiences of having the other focus during conversation, repeated calls to notify of a unscheduled late arrival home, or repeated decisions made to attend to home life rather than the buzz of the Blackberry.
Bergen and Associates Counselling is a place to develop and rebuild trust in a relationship after it has been broken.
 

I find that often people get impatient with loved ones who don’t trust that new behaviors which start in therapy (or sometimes the behaviors are changed in anticipation of what will be discussed in therapy) will continue.

  • A husband has every intention of being newly supportive to his wife in encouraging her in her career and helping her achieve personal success. He recognizes how demeaning and devaluing his past actions were and he vows to change.
    • And as soon as he makes one thoughtless and meaningless comment, she becomes devastated, saying, “You haven’t really changed.”.
  • A wife who’s been cheated on, finds her husband who assured her he would come home straight after work is in a complete panic when he is 45 minutes late…and the panic doesn’t subside even after he explains the car trouble and shows her the tow truck receipt.
    • She’s trying to calm down, but her body won’t cooperate.
  • A husband whose wife gave him her word that she would stop smoking…and was cigarette free for 6 months, comes home with smoke on her breath, and she admits she bummed 2 cigarettes from someone after a bad day at work.
    • Even her devastation at her self-betrayal and her immediate efforts to call the smoker’s help line don’t calm his indignation at her broken promise, and his feeling of devastation at being betrayed.

Good intentions don’t always translate into successful behaviors. As a matter of fact, there are almost always failings when relating to each other in fresh ways--we all learn success through trial and error. That can be disappointing, even devastating, to another who was promised changes in the relationship.

I was thinking about this, when I came across two quotes:

 “The North Americans’ sense of time is very special. They are short on patience. Everything must be quick, including food and sex, which the rest of the world treats ceremoniously. Gringos invented two terms that are untranslatable into most languages: 'snack' and 'quickie,' to refer to eating standing up and loving on the run … that, too, sometimes standing up. The most popular books are manuals: how to become a millionaire in ten easy lessons, how to lose fifteen pounds a week, how to recover from your divorce, and so on. People always go around looking for shortcuts and ways to escape anything they consider unpleasant: ugliness, old age, weight, illness, poverty, and failure in any of its aspects.”


- Isabel Allende, My Invented Country

 “Change is not an event. It’s a tiny decision made over and over again. Change isn’t once. It’s daily.”

Don Kuhl

Relationships are hard work. Relationships happen in drops and drips, in moments and seconds, minute by minute, hour by hour, day by day. The damage builds over time, and then takes much longer to heal. Safety with each other—to know the rhythms and to know the other will respond in a certain trustworthy way, takes time. When the safety is lost, it takes even longer to develop subsequently. It is possible—very possible—to rebuild trust and safety in a relationship. And boy, is it worth it.

But it takes clear communication. Accepting of responsibility. An apology, well thought out and heart felt (and perhaps repeated to ensure it’s heard and absorbed). A decision to commit to being the kind of partner/friend/mother/son you know you truly want to be. Effort to adhere to that commitment. Failure—and the recommitment to your goal and the relationship—and forgiveness/grace from that

There are some occasions when a person makes an intention to change over and over again…and there isn’t true genuine change. A husband says, “I won’t mistreat you any more” and then breaks his promise…again and again…and again. I wife says, “I’m done gambling” and then gambles “just a bit” here and there, claiming it’s not big deal, and then yet another secret credit card is discovered. That’s different from what I’m talking about here. 

Finding ways to gradually allow the trust bucket to be filled over time…both people in the relationship having the tolerance to be in the time in between the certainty of failure and the certainty of success is a challenging time. To hang in there, and to allow trust to slowly build…and to have the capacity and strength to allow for some occasional bucket-leaking over time as skills are developed and growth occurs is truly a skill that can take maturity and patience to develop.

But aren’t relationship marathons worth it?


Shame--The barrier to male's lack of social sensitivity?

I love that, on occasion, this blog pushes people to ponder.

Leaving comments on this blog can be very difficult--I write about matters concerning the soul, and to respond to it leaving your name for all the world to see to process how this affected you is tough. Often the blog posts that affect people the most deeply are going to create thoughts that wouldn’t be comfortable to share to the outside world.

I received a comment via email (anyone can comment on a blog post via email using the “contact us” page—only I see it) that explored the recent blog post, “Social Sensitivity a Key to Group Intellect”

The email related a recent incident by the male writer. He gave me permission to discuss this online in a way that provided anonymity. He had a traumatic experience recently that hit him like the proverbial “Mac truck” and so he was feeling challenging feelings that were very painful for him. Then, only days later, he encountered someone at his workplace that spilled out her experience of abandonment rather than focusing on the task at hand. He says: “Now when …[people] reveal emotions to me I can usually say/be fairly sympathetic. But this time was different. My mind immediately went back to about a week ago and my experience of trying to come to grips with the fact that …[insert experience here]. And it allowed me to feel for …[this person] in a much more personal way. I could understand her pain in a way I have not done before. And I think …[this person] could sense this in a way. At the end of the... [insert task here], she was very grateful, thanking me and told me I was "the best …[professional] ever". 

The writer goes on to say: “Personal experience, if one is open to exploring the feelings surrounding the experience, is clearly one of the greatest teachers. And perhaps this is why women are so much ahead of men in your study. Women generally have much more experience in exploring their feelings than men who typically do more suppressing and avoiding. And if you don't really know or understand your own feelings, it becomes so much harder to tune into another's.

Powerful stuff, spoken from a man’s perspective. One that I can write about because of this man's thoughtful email. This being female thing restricts me from fully entering the male experience without considerable assistance! :)

This resonated with some of Brené Brown’s stuff that I’ve been spending some time with recently. She studies shame, belonging and authenticity…stuff that speaks particularly relevantly to groups of two that we know as marriages.

She says that the problem is what gets in the way of being able to do what we want to do in relationships or whatever: “the hustle for worthiness”.

The video is 20 minutes long, quite profound, and simultaneously entertaining…take a look if you can find the time.

The UP Experience from Brené Brown on Vimeo.

Filmed October 15, 2009 at The Up Experience in Houston, Texas. (www.theupexperience.com).

For those of you who can't watch the whole thing, I'll highlight a few parts that are helpful to this discussion. She says about shame: “We all have it. The only people that don’t have it are those that have serious psychopathology. The only people who don’t have it have no capacity for human connection and empathy…Shame drives the tapes: “You’re never good enough. Who do you think you are?” Shame is best understood as the “fear of disconnection”…in a world where media tells us to be perfect and everyone is pretending to be, we all struggle with others not accepting us for who we really are.

Men and women experience shame differently. She says “When that warm wash of inadequacy washes over me [a woman], it doesn’t feel different than when it washes…over any guy…but the messages and expectations that fuel shame…are absolutely gender related. Shame for women is about…not being perfect, not being everything to everyone, not being able to do it all and smile the whole time, not being thin, quiet and helpful…there is a lot of competing and conflicting expectations that make it very impossible for women to meet these expectations, especially without disappointing somebody. For men, there are not a lot of competing expectations. There’s one, I would argue, under which men are suffocating: ‘Do not be perceived as weak.’” She says a man told her, “My wife and daughters would rather me die on that white horse than fall off of it”.  Women, can you imagine how feeling that kind of pressure affects every moment of every day for males, as they seek to provide the world (and themselves) with the "knight on a white horse" image...how that stops them from getting in touch with their vulnerable, tender, broken parts...and how that then necessarily stops them from being able to understand the vulnerable, tender, broken parts of others?

All of a sudden, the email made sense at a deeper level to me. How are men supposed to be able to have "social sensitivity", if our culture is telling them they dare not feel any feelings that expose them vulnerably…our culture mistakenly confuses vulnerability with weakness. As men seek to avoid increasing their own secret sense of shame, they need to avoid anything that makes them feel weak…and thus avoid experiencing feelings that would help them to understand and better be able to connect with the world.

She says: “One of the worst set ups I think for us in terms of male/female couples is this dynamic of ‘I feel shame as a woman, I feel like I’m not enough, and I kind of criticize and rage at you for not being enough'. And your shame trigger for men: that constant criticism and…ridicule of you’re not enough, do more, make more…be more…is devastating and we get into these horrible, vicious cycles.”

She advocates for shame resilience as the antidote for all humans to fight against the very real feeling of shame…those that have shame resilience know what shame is, they know what triggers it, they talk about it, they use the word and they share their story. Shame resilient people have more authenticity, live with a greater sense of love and belonging, and are more resilient. Shame, as painful as it is, tells us that we are humans able to make connection, that we are healthily engaged in relationships in the world.  The presence of shame, as difficult and as unwelcome as it may be in the moment, tells us that we are not psychopaths.

One of the goals of therapy is to provide a safe place where men can own all of their feelings, and while doing so feeling the inverse of weakness—empowerment. When a man can turn to his wife and say, “I wasn’t ignoring you when I left the house to go get drunk. I was feeling like there was no way to help you, I didn’t know how to turn the argument into something good. I had to leave, and I had to avoid my feelings of failure by numbing them with alcohol, because I feel so awful about not being the husband I want to be for you.”…Let me tell you, when those moments in therapy happen, the husband is not weak (though he is incredibly vulnerable). He is courageously owning his story, facing his shame and talking about it. Some women will be tempted to guffaw and hardly believe it…but with some facilitation may be able to meet her husband in his vulnerability and connect with him at a deeper level than ever before.

And at that moment a connection will be made that shatters the cycle, and creates new potential for the couple as never before…allowing the husband the space to experience all of his feelings, and thereby grow in his ability to be understanding and empathic to his wife.

Powerful stuff...to find ways of acknowledging the shame, by naming it so it can lose its power and free you to be authentic with others...fully living. Go to therapy with someone who knows their craft, read a book, watch videos, meet with a men's group, talk with your wife--but do something that allows you to be free of limitations that prevent full expression of all of who you are.

Social Sensitivity a Key to Group Intellect

What is the key component to a group’s results on solving problems?

 You’d think intellect of the various group members, right? Smarter people are more likely to be able to solve a problem effectively, right? So if you are putting together a group, and you’re wanting them to solve a problem, the best way to get them to do this best is to get a bunch of intellectually bright people together, right? Or even, just one really really smart person in the group who can solve the problem, while the others sit back and smile.

Right?

Nope. Wrong.

The best way to get a group to be most effective at solving problems is to have a group whose members each rate highly in “social sensitivity”…Social sensitivity being how well group members perceive each others emotions.

Carnegie Mellon University did a study with 699 people who were placed in groups of 2-5 people and asked them to try a variety of tasks that ranged from visual puzzles to negotiations, brainstorming, games and complex rule-based design assignments. 

They found that groups that performed well at one kind of task tended to perform better on other kinds of tasks…that “effective groups” perform well across a variety of tasks (which is consistent with how individual people work as well). There is a general effectiveness which predicts a group's performance in many situations."

However, in individual people, the determining factor that creates this effectiveness is cognitive intelligence. In groups, the determining factor was how well the groups worked together. In groups where one person dominated, the group was less collectively intelligent than in groups where the conversational turns were more evenly distributed. “Moreover, the researchers found that the performance of groups was not primarily due to the individual abilities of the group's members. For instance, the average and maximum intelligence of individual group members did not significantly predict the performance of their groups overall.”

As the researchers dug through the data, they found a related pattern that they hadn’t been looking for. Teams that had a higher number of women demonstrated a greater social sensitivity and therefore, also demonstrated higher collective intelligence than groups that didn’t have as many women on them.

This result, I suspect, is rather humbling for the male gender, who have dominated board rooms, and chaired many work teams in our collective past. Women, with their greater ability to have social sensitivity, help groups solve problems more effectively…the groups perform better, and look “smarter”.

So, while I found this quite interesting, my brain starting doodling with it…the groups were made of 2-5 members…hmmm….a marriage is made up of 2 members…hmmm…a marriage is a “group” (albeit a small uniquely formed group with special features) with one female in each group.

And it brought home something that I’ve heard multiple women express concern over…many women feel responsible for maintaining the relationship. Women are likely to be the ones calling the marriage counsellor, or doing the research for couple counselling, even if it is the husband’s idea. Women notice coolness or decreased intimacy in the relationship and address it…so they pursue the husband for a conversation. Feels lousy for her. Feels lousy for him.

Seems a bit of a conundrum…we therapists like to work to have couples meet together to cooperate collaboratively, and to become a well functioning team because both are engaged in making it meaningful for each other…yet, women, on the balance, have a greater level of social sensitivity. They are likely to pick up on the fact that there may be an issue that interferes with maximal marriage quality…and then become the “project manager” to lead it, even as they seek to engage and include the male partner to be a part of the solution.

I get that many men have a high level of social sensitivity. I don’t want to stereotype genders here, but I do want to raise the point that the quality of the “marital working group of 2” may be compromised because of a lack of “social sensitivity”. Statistically, the marital team member with a lack of social sensitivity is likely to be the male.

I realize, being a woman, that I could be seen as being unfair to men. That is NOT my intent. Rather, it is to encourage men who read this and wonder about their level of social sensitivity to do some skill development…read some books, watch some videos, have some marital conversations. I’ve worked with men to coach them to higher levels of “social sensitivity”, doing some teaching to help them develop skills in understanding and expressing that understanding, having them talk about matters, and gently helping them develop greater insight in social situations—particularly in their marriages. It is my personal experience when men develop a greater ability to understand others and respond out of that understanding, that it makes a big difference to the relationship.

Hey men…you’re welcome to comment to add to the conversation!

Little Things Create Big Feelings

"What is it about little things that make for big feelings?"

This question was asked by Stuart McLean on Vinyl Cafe during the annual "Arthur Awards" broadcast, where ordinary people do something kind and generous for someone...and it has a huge impact on people.  For example, one person finds a suitcase by the side of the road and calls the number on the tag on the handle.  When Stuart calls to find out what prompted them to do what they did, there is almost this universal "Aw, shucks" reaction where the recipient (who wins a book and a CD--hardly a windfall) states that it just seemed the kind and humane reaction...believing it likely that anyone in their situation would have done the same.  I'm not so sure.

A friend of mine blogged about how the person ahead of her in the drive-through had paid for her Tim Horton's--and how it changed her day, even her week...and how she found herself being a little more gracious and generous with those she met for days after.  The woman at the check out window told her that this generous man drove through that Tim Horton's everyday and always paid for the bill of the car behind.  I suspect that he too, is changed by his deed, as he deliberately everyday does something good for someone when he cannot be thanked. He chooses to make an anonymous difference in someone's life.

I do know how small kindnesses can be something that aren't forgotten--because I have been on the receiving end of someone gracing with me with kindness.  I suspect some of them would have no idea how I was blessed by their actions. 
  • I remember one day years ago, when I was tired and overwhelmed with life and went to Costco during the only open time I had for days to pick up a bike that was a birthday present for a junior person in my life.  I had been "burning the candle at both ends" for some time, and was physically worn out. I went into the store with leaden feet, dreading the struggle I would have to figure out how to lift this bike and twist it just right to take it home in my car that would basically be too small to do the job, but would have to do it anyway.  I bumped into a friend at Costco who saw me with the bike, and offered to toss it into his SUV for me, and drop it off.  I wept with relief on the way home.
  • During the same time, I remember going to Safeway because I had to pick up milk late in the evening.  Same level of fatigue...the line at the express check out was very long, and I decided to gamble that I would be better off standing behind the one woman in the regular checkout--her cart was heaping but at least I could stand in one spot while I was waiting.  She offered that I could go ahead of her in line.  Wow.  It probably saved me 10 minutes of time--in some ways no big deal--I could have waited those minutes and survived quite nicely.  But at a time when I was feeling frazzled and frayed, she gave freely of a small kindness.  Her generosity was something that meant a ton to me...and carried me through another day of a difficult time.
  • Last fall, I had a dozen bags of leaves in the front yard needing to be taken to the "Leaf it with us" depot.  My little car can only take a couple of bags at a time...so this meant loading it up any time I went anywhere...a pain.  One day, I was working at my dining room table when a fellow with a pick up truck stopped and chucked the last 1/2 dozen into his truck...what was cool was there was already a dozen or more bags in his pickup...I was not the first one he had graced his generosity with that afternoon.
  • I went for coffee with a friend from out of town today.  She asked me how I was doing...really doing.  And when I answered, she stuck with what I was saying, and dug deeper.  And when I responded, she pursued finding out even more how I was doing.  It's been a long time since someone was so patient to really hear where I was at, at a level like that.  She prompted me to say things to her that I haven't realized I was thinking or feeling.  She challenged me on a few things, and gave me a few good ideas.  Life seems a little brighter this afternoon since we talked.
Little things can create big feelings.  We need to remember that. The connection that is created between people, that reminds us of our humanity, that builds trust and confidence in goodness when so many little things can chip away at our ability to see the good in the world is so valuable.

I can't tell you how many times I've worked with couples, and after a few sessions, one will say that they notice that things are better between them.  When I ask how that person can know and feel that the relationship is better, they will often recall little things that demonstrate greater good will, compassion and understanding that is felt from the other
  • a hand on the small of the back as the move into a room of strangers
  • a big breath, and a "I hear you" when a concern is raised, rather than a defensive response
  • calling to let the other know of a delay, rather than just showing up a half hour late
  • preparing fresh coffee in the morning and bringing a cup to the partner
None of these things are huge, but they are significant--often hugely significant.  Often I'll ask the one who has noticed these little changes to describe to the other the feelings that are experienced at that moment.  As one turns to their partner to explain how it felt, his/her eyes will fill with tears, and there is a need to stop and find their voices because of emotion, as they explain how big the feelings are when the little things are done that express caring, compassion and understanding.

Don't underestimate the little things...you may never know of the big feelings that result.

Mixing Oil and Water Successfully

Sometimes you have to figure out a way to get along.

Wynonna and Naomi Judd were on Oprah last week.  They are taking another tour together...something they haven't done in years.  They stopped touring a long time ago...partly because of health issues, and partly because they couldn't stand each other. They referred frequently to their therapist/life coach and what he had taught them—they’re ready to go back on the road again because of the work they’ve done. 

 

I gather he taught them to listen to each other respectfully…and the way they could do that was hear what the other person was saying without feeling the need to defend or react. Wynonna and Naomi are able to hear the other’s perspective as real and valid and authentic, all the while relaxing in the knowledge that their own perspective is real and valid and authentic. Seeing something in two different ways becomes OK. Knowing how the other person is perceiving something helps you be compassionate, empathic and understanding of their actions—it doesn’t have to mean you lose the right to your own perspective.

 

Sounds obvious, right?

 

Not so much sometimes, in the heat of the moment.

 

Listening and understanding does not mean agreeing. Letting the other person know you “get it” does not mean that you have given in to their perception of things. For many, that it a revolutionary thought.

 

Communication strategies the Judd’s mentioned that have helped them get to this point include things like “Last drop listening”: After a person has finished talking ask, “Is there more?”  Isn't that a beautiful, simple line, that can help a conversation.

3 more strategies in the listening paradigm:

  1.  “Is now a good time?” Ask for permission to talk. Work at a time that is mutually convenient so the other is invited into the conversation, not forced.  This starts the conversation out with both being on even footing, one isn't backed into the corner.
  2. Repeat back…mirroring…so that you know you heard what the other person said, and they know that you have understood. The other person leaves feeling like they have been heard (which is different than “get their way”—both people need to understand this important difference)
  3. “I would like a do-over” Ask for permission to restate something when it comes out in a way that doesn’t represent you well. We all have times when we watch ourselves saying something and we are horrified at what is coming out of our mouths, but we watch ourselves saying it anyway, feeling badly about it even as it happens. Trouble is, too often, when the other person doesn’t like what we’ve just said, and let’s us know it, we suddenly start to defend it—defend ourselves—when really, we didn’t like it either. A “do-over” gives opportunity to be more respectful, a little gentler, a little kinder even while saying something important.
Give it a shot.  Allow someone to talk to you about something with no agenda other than to really understand where they are coming from.  Ask for the same in return.  AFTER THAT (and only after that), then figure out where you go from there.

Newer Posts  |  Older Posts